Inbound Call Center Services
- Optimized Customer Service
- 24/7 Customer Support
- Onshore and Offshore Support
- Save the Sale Driven
- Cross-Selling and Up Selling
Outbound Call Center Services
- Partial/Data Cart Abandonment
- Order Confirmation
- Lead Generation
- Lead Gen / Appointment Setting
- Consumer / B2B Sales
Chargeback Representment
- 50 to 80%+ Win Back Rate
- Professional Letter Responses
- Pre-Notification Alerts
- Reporting Made Simple
- Manage your Alerts
Call Center Sales Verification
- Don’t Pay for a Bad Sale Again
- Fraud Protection
- 100% Feedback on your Call Center Sales
- Customer Reporting
Email and Chat Support
- 24/7 Support Hours Available
- Advanced Ticketing Systems
- Fast and Easy Integrations
- Timely Responses
- Affordable Rates
Fraud Protection
- Integrated Protection Options
- Gateway Concierge Services
- Up Sell / Cross Sell
- 24/7 Monitoring Services
- Sales Verification
Our Super Powers
- Company Branding
- Product Branding
- Landing Page Design
- Shopping Cart Integrations
- CRM Integrations
Technology
- Toll Free Numbers Available
- 99.9% Uptime
- 100% Call Recordings Online
- Call Transfers and IVR Systems
- Call Analytics
We are a full inbound and outbound call center, supporting clients from logistics companies to online service and product providers.
Easily connect customer data with your call center by using our out-of-the-box CRM integrations. Pull in customer data from popular CRMs like limelight or Konnektive. Our IVR technology lets you access all of your customer data at the click of a button.
our highly trained administration agents provide excellent online customer support
Having high quality standards is what set us apart from our competitors
we have a team of web designers, PHP/ASP Programmers and graphic artists both remote and in house ready to fullfill your technology and creative needs
we provide our clients the best call center technologies available and make sure all our services are continually sustained at highest of quality levels